Tacaño Clothing — Store Policies

Prepared for Tacanoclothing.com on August 8, 2026. Review these policies periodically and consult a qualified attorney for legal advice specific to your business.

Return and Refund Policy

14-day returns

We want you to be satisfied with your Tacaño purchase. You may request a return within 14 days after your order is delivered.

To qualify for a return, merchandise must be unworn, unwashed, unused, and in its original condition with any tags and original packaging included. You must also provide your receipt or other proof of purchase.

To request a return, contact us at info@tacanoclothing.com before sending an item back. Returns sent without prior authorization may not be accepted. Approved return instructions and the return address will be provided by email.

Return shipping

Customers are responsible for return shipping costs, except when an item arrives defective, damaged, or different from what was ordered. For an incorrect, defective, or damaged item, contact us promptly with your order number and clear photographs so we can evaluate the issue and provide a resolution.

Original shipping charges are non-refundable unless the return results from our error. We recommend using a trackable shipping service because we cannot guarantee receipt of an untracked return.

Exceptions

Gift cards, personalized or custom-made items, and items marked final sale cannot be returned, except where required by law or when an item is defective or incorrect.

Refunds

We will inspect your return and notify you whether the refund is approved. Approved refunds are issued to the original payment method. Your bank or card provider may require additional time to post the refund.

This policy does not limit any rights available to you under applicable law.

Shipping Policy

Tacaño currently ships within the United States.

Processing time

Orders are prepared for production and shipment within 1–3 business days. Business days exclude weekends and U.S. holidays. Because our apparel is fulfilled through a print-on-demand production partner, processing time is separate from carrier transit time.

Estimated delivery

After processing, estimated U.S. delivery is 3–7 business days. Delivery estimates are not guarantees and can be affected by carrier delays, severe weather, holidays, address issues, or other circumstances outside our control.

Tracking

When tracking is available, you will receive a shipping confirmation with tracking information. Tracking can take time to update after a carrier receives the package.

Address accuracy

Please review your shipping address before completing checkout. Contact us as soon as possible if an address is incorrect. We cannot guarantee that an address can be changed after production or fulfillment begins. Additional shipping charges resulting from an incorrect or undeliverable address may be the customer's responsibility.

Damaged, incorrect, or missing orders

If your item arrives damaged or incorrect, contact info@tacanoclothing.com with your order number and photographs of the item and packaging. For a package marked delivered but not received, first check the delivery location and contact the carrier. If you still need assistance, contact us.

Terms of Service

These Terms of Service govern your use of Tacanoclothing.com and purchases from Tacaño Clothing. By using this website or placing an order, you agree to these terms and to our posted Privacy, Refund, and Shipping Policies.

Online store terms

You must be legally capable of entering a binding agreement in your jurisdiction to make a purchase. You may not use our products or website for unlawful or unauthorized purposes or interfere with the security or operation of the service.

Product information

We work to display product descriptions, colors, images, sizes, and prices accurately. Screen settings and the washed nature of the garments can cause minor variations in color or appearance. Product availability, descriptions, and prices may change without notice.

Orders

We may reject, limit, or cancel an order when reasonably necessary, including for suspected fraud, pricing errors, product unavailability, or violation of these terms. If payment has been collected for a canceled order, the appropriate refund will be issued.

Billing and account information

You agree to provide current, complete, and accurate purchase and contact information. You are responsible for reviewing your order, billing details, and shipping address before checkout.

Intellectual property

The Tacaño name, branding, artwork, designs, text, photographs, and other website content are owned by or licensed to Tacaño Clothing and may not be copied, reproduced, distributed, or commercially exploited without permission.

Third-party services

Our store may rely on third parties for payment processing, production, fulfillment, shipping, and website functionality. Your use of certain third-party services may also be subject to their applicable terms and policies.

Disclaimer and limitation of liability

To the fullest extent permitted by law, the website and its content are provided without warranties beyond those expressly stated. Tacaño Clothing is not liable for indirect, incidental, special, or consequential damages arising from use of the website or products. Nothing in these terms excludes liability or consumer rights that cannot legally be excluded.

Changes

We may update these terms by posting a revised version on this website. Continued use of the website after a change means you accept the revised terms.

Contact

Questions about these terms may be sent to info@tacanoclothing.com.