Refund policy

Tacaño Clothing — Store Policies

Prepared for Tacanoclothing.com on August 8, 2026. Review these policies periodically and consult a qualified attorney for legal advice specific to your business.

Return and Refund Policy

14-day returns

We want you to be satisfied with your Tacaño purchase. You may request a return within 14 days after your order is delivered.

To qualify for a return, merchandise must be unworn, unwashed, unused, and in its original condition with any tags and original packaging included. You must also provide your receipt or other proof of purchase.

To request a return, contact us at info@tacanoclothing.com before sending an item back. Returns sent without prior authorization may not be accepted. Approved return instructions and the return address will be provided by email.

Return shipping

Customers are responsible for return shipping costs, except when an item arrives defective, damaged, or different from what was ordered. For an incorrect, defective, or damaged item, contact us promptly with your order number and clear photographs so we can evaluate the issue and provide a resolution.

Original shipping charges are non-refundable unless the return results from our error. We recommend using a trackable shipping service because we cannot guarantee receipt of an untracked return.

Exceptions

Gift cards, personalized or custom-made items, and items marked final sale cannot be returned, except where required by law or when an item is defective or incorrect.

Refunds

We will inspect your return and notify you whether the refund is approved. Approved refunds are issued to the original payment method. Your bank or card provider may require additional time to post the refund.

This policy does not limit any rights available to you under applicable law.