Shipping policy

Shipping Policy

Tacaño currently ships within the United States.

Processing time

Orders are prepared for production and shipment within 1–3 business days. Business days exclude weekends and U.S. holidays. Because our apparel is fulfilled through a print-on-demand production partner, processing time is separate from carrier transit time.

Estimated delivery

After processing, estimated U.S. delivery is 3–7 business days. Delivery estimates are not guarantees and can be affected by carrier delays, severe weather, holidays, address issues, or other circumstances outside our control.

Tracking

When tracking is available, you will receive a shipping confirmation with tracking information. Tracking can take time to update after a carrier receives the package.

Address accuracy

Please review your shipping address before completing checkout. Contact us as soon as possible if an address is incorrect. We cannot guarantee that an address can be changed after production or fulfillment begins. Additional shipping charges resulting from an incorrect or undeliverable address may be the customer's responsibility.

Damaged, incorrect, or missing orders

If your item arrives damaged or incorrect, contact info@tacanoclothing.com with your order number and photographs of the item and packaging. For a package marked delivered but not received, first check the delivery location and contact the carrier. If you still need assistance, contact us.